General

You can reach our customer service via email at info@yogiamsterdam.nl . We aim to respond to your questions within 24 hours.

No, not yet. Coming soon!

We do not have our own physical store, but our products can be admired at Runnersworld Amsterdamse Bos at the following address: Amsterdamseweg 507, 1181 BS Amstelveen

YOGI Amsterdam yoga mats are made of natural rubber and have a top layer made of specially designed polyurethane (PU). Both are fully biodegradable and sustainably produced materials, free of PVC. Our mats are suitable for all forms of yoga.

We accept various payment methods, including iDEAL, Apple Pay, Google Pay, Visa, Mastercard, Maestro.

Not yet, but we aim to bring our community together soon through workshops or yoga classes.

By subscribing to our newsletter you will stay up to date on all events and latest products.

Yes, we sometimes give discounts to our community or organize events. You can participate in these by subscribing to our newsletter.

Dispatch

Our delivery time is usually just as long as a normal shipment via PostNL. This means that you can expect your order within 1-3 working days, depending on your location in the Netherlands.

Not yet. This will definitely change in the future.

For orders within the Netherlands we charge a fixed amount of €4.95 for shipping costs. For orders above €50 shipping is free.

Yes, once your order has been shipped, you will receive a tracking number by email. This will allow you to track your package online.

If you wish to modify or cancel your order, please contact us as soon as possible at info@yogiamsterdam.nl . We will do our best to honor your request, depending on the status of your order.

Return

We accept returns within 14 days of receiving your order. Items must be returned undamaged and in their original packaging. Contact us for a return label and further instructions.

Please contact us at info@yogiamsterdam.nl to start a return request. We will send you a return label and instructions to send the package back. Return costs are at the buyer’s expense.

Our apologies for the inconvenience! Please contact us as soon as possible via info@yogiamsterdam.nl with a photo of the damaged or incorrect item. We will make sure you receive a replacement item or that the problem is otherwise solved.